Quiet Leadership: Six Steps to Transforming Performance at Work
Improving human performance involves one of the hardest challenges in the known universe: changing the way people think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven the secret to leading people (and living and working with them) is found in the space between our ears. "If people are being paid to think," he writes, "isn't it time the business world found out what the thing doing the work, the brain, is all about?"
Supported by the latest groundbreaking research, Quiet Leadership provides, for the first time, a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Quiet leaders are masters at bringing out the best performance in others. They improve the thinking of people around them - literally improving the way their brains process information - without telling anyone what to do. Given how many people in today's companies are being paid to think and analyse, improving our thinking is one of the fastest ways to improve performance.
This book offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction.
"Essential reading for any leader who has ever wondered 'Why don't people do what I tell them to do?.'" -- Elisa Mallis, Human Performance Consultant, Accenture, London