This bestselling book provides a comprehensive guide to supervision for professionals across the social care and helping professions, as well as those working in education, coaching and human resources. Thoroughly updated, the book has a new introduction showing how the world context in which helping professions operate has fundamentally changed in the last 25 years and the implications of this for supervision.

The seven-eyed supervision model at the core of the book has been expanded and developed to reflect its use in many professions and different parts of the world. The authors also incorporate viewpoints from other academics and practitioners who have commented on the model. New to this edition:

• A new chapter on ethics and handling difficult situations in supervision


• A new chapter and new models of reflective practice


• New material on training supervisors, including the important area of supervision of supervision


• Revised chapters on group and team supervision, with new material on supervising team development and team coaching


• More case studies of supervision in a wide range of different professions


• Further practical advice for supervisees on how to recognize, contribute to and ask for good supervision

With contributions from Judy Ryde and Joan Wilmot.

Peter Hawkins is Professor of Leadership at Henley Business School, founder and Chairman Emeritus of Bath Consultancy Group and co-founder of Centre for Supervision and Team Development. He is a leading consultant, writer and researcher in executive coaching, leadership, and creating coaching cultures in organizations. Robin Shohet has been running supervision courses through the Centre for Supervision and Team Development since 1979. He combines his work as a trainer with team coaching and culture change in organizations using Appreciative Inquiry.

Foreword by Michael Carroll Preface Part One: The supervisee's perspective Good enough supervision and the challenges of our time The five capacities of reflective practice Reflecting on our motivations and core beliefs Being an effective supervisee Part Two: Becoming a supervisor and the process of supervision Becoming a supervisor Maps, models, frameworks and processes of supervision The seven-eyed model of supervision Working with difference - transcultural supervision Ethics and facing challenging and complex situations in supervision Supervisor training and development Part Three: Group, team and peer-group supervision Group and peer-group supervision Supervising in teams and team development Part Four: An organizational approach Supervising networks Towards a learning culture Developing supervision policy and practice in organizations Conclusion: Working with an open mind and an open heart Glossary Bibliography