Author(s): Dena Michelli
Do you want to be more assertive and get what you want in all aspects of life? Do you want to develop life-long confidence, greater self-esteem and a more effective communication style? This new Teach Yourself Workbook doesn't just tell you how to become more assertive. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal for people who want a more active style of learning. The book starts by helping you identify your own preferred styles of learning and communication. It then helps you set specific goals to improve on; as you progress through the book, you will be able to keep checking your progress against these goals. Specially created exercises will help you boost your skills and communication so that you can reach your potential in any situation.
Dena Michelli is an independent executive coach, group facilitator and workshop leader with several years of leadership development experience and expertise. During her career she has created and facilitated management development and leadership programmes in organisational and academic settings. Her career has ranged from working in industry as a mechanical engineer, through Business Development for London Business School, to working as a senior consultant and coach in the management of talent. She has published several books and articles on personal effectiveness and communication skills, run workshops and contributed to broadcasts.
1. Introduction: Scoping out the assertive communication style 2. What type of communication style do you tend to use? 3. What does assertive behaviour look and sound like - in theory? 4. Getting to the root of the problem 5. How can you choose your communication style? 6. How can you stop sabotaging yourself? What is your story? 7. Learning to say 'No!' - or 'Yes'! 8. What part does your body play in being assertive or non-assertive? 9. Being assertive 10. How are you going to develop and maintain your confidence?