Crucial for those who are not professional counsellors but need to draw on such skills with friends, patients, students, clients or colleagues. Examples, tips, exercises and sample conversations show how counselling skills can be easily learned and fit comfortably into everyday life.

KATHRYN GELDARD is a Child and Family Therapist and a visiting lecturer at the Queensland University of Technology, Australia.

DAVID GELDARD is a Counselling Psychologist. They jointly manage a counselling practice where they specialise in working with children, adolescents and their families. They also run training programmes for helping professionals who wish to enhance their counselling skills.