People Skills : How To Assert Yourself, Listen To Others, And Resolve Conflicts

Author: Robert Bolton
Homepage_9780731800315

Stock information

General Fields

  • : $37.00(NZD)
  • : 9780731800315
  • : Simon & Schuster Australia
  • : Simon & Schuster Australia
  • :
  • : November 1987
  • : Australia
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  • :
  • :
  • : books

Special Fields

  • :
  • :
  • : Robert Bolton
  • :
  • : Paperback
  • : 1
  • :
  • : English
  • : 302.34
  • :
  • : 300
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  • : illustrations
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Barcode 9780731800315
9780731800315

Description

A communication-skills handbook that can help you eliminate a wide range of communication problems. It describes the 12 most common communication barriers, showing how these 'roadblocks' damage relationships by increasing defensiveness, aggressiveness or dependency;and presents effective skills of listening, asserting yourself, resolving conflicts and working out problems with others. Your family can become closer, your friendships warmer, and your work relationships more productive.